IndustrySafe has two types of export available; advanced search exports and FTP exports. The advanced search export is available as a free tool for IndustrySafe users within the IndustrySafe software and allows them to search data and export data to excel. See this separate knowledge base article for more information on the advanced search export.
The FTP export is a seperate process that exports IndustrySafe data to a file on the TRA servers for pick-up by IndustrySafe customers. The FTP export is an extra cost item payable to TRA and also involves set-up with your organization’s IT department. The FTP export is available for any module, excluding the Dashboard.
The standard FTP process usually works as follows. TRA will provide on a daily scheduled basis FTP export(s) of data from the selected module that includes all records that have either been updated or inserted within the previous 24 hour period. Please note there are seperate files for the data; The incident data has two files and all other modules have one file each.
Each export will include all data columns from the appropriate form and be transmitted in a CSV file to a secure location on the IndustrySafe server. The file will include a header row that includes the field labels of the data columns on the form. (On days that no data is inserted or updated a header row will be transmitted.) TRA usually stores one week’s worth of files; the oldest file is deleted when the new file is inserted.
TRA will set-up a file directory on the IndustrySafe Server that will be accessible to your organization via a secure username and password. This file directory will only be accessible via specifcally identified IP addresses. TRA will modify FileZilla settings to accept access from these identified IP addresses. TRA will use FileZilla as the secure FTP software.
IndustrySafe Client Responsibilities: Your organization is responsible for:
- Retrieving the data from the TRA identified server on an on-going basis (using an FTP client that is compatible with FileZilla)
- Providing specific IP addresses allowable for retrieval of identified files.
Please feel free to contact us for more information and/or to set up your IndustrySafe Exports.